- A child with a disability is a child with a special ability -

The Service User Forum

What is the forum?

The service is run by and for mental health service users. It is a safe place for you to voice any concerns about your treatment in hospital. You can voice your options and experiences in a confidential and anonymous way. So relieving any anxieties you may have about being singled out as a: complainer’ or being victimised for speaking out.

How does it work?

You can speak to one of their forum volunteers or you may speak for yourself at one of our forum meetings. Forum volunteers regularly visit the wards and speak to individuals and/or patient groups and listen to what you have to say.

The volunteers meet regularly with nursing and management staff to discuss your opinions voices your concerns and express any specific complaint on your behalf without revealing your name,

In this way they can be involved in making changes and ensuring that development in mental health meet all your needs.

Where does the forum meet?

At the moment forum meetings take place every month. Dates and times are published on the pals notice bored in each unit; responses to any matters raised will also be displayed. Ward staff will be kept informed and will be able to tell you when and where the next meeting will be,

Please ask them for details they want you to be involved. You do not have to say what you want to speak to them about

For further information on this service please contact the service user forum
Telephone 01924 305760

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